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VEX Age Verification | Terms & Conditions

VEX is the owner and publisher of the content contained in the website (referred to as "our", "us", "we") make available to vex customers (“You”, “Your” or “Customer(s)”) the offer made available on the vex website ( and various partner and social media sites (“offer”), subject to the terms and conditions contained herein (“Terms”).

Section 1: 

Offer: Successfully verify your age using a NZ Passport, AU Passport, or NZ Drivers License with VEX, and get a FREE VEX Starter Kit. 
Mechanic: Successfully verify your age using a NZ Passport, AU Passport, or NZ Drivers License in our portal, and a unique discount code will be given to redeem against a VEX Starter Kit. The discount code will discount 100% off the first VEX Starter Kit in your cart. Discount code is only valid for one use.
Exclusions: Trade customers and retailers are prohibited from participating in this promotional activity. 
  1. Terms and Conditions

To receive the Offer and to participate in the Promotion, Customer agrees as follows:

  1. FREE VEX Starter Kit can only be redeemed within New Zealand. 
  2. Customer is required to successfully verify their age using a NZ Passport, AU Passport, or NZ drivers license.
  3. Customer is required to create an account on to be able to participate.
  4. Unique discount code can only be used once on ONE VEX Starter Kit.
  5. The Promotion may require the customer to undertake further actions not described in these Terms, for example choosing any goods or services made available as a part of the Offer.
  6. Customer is required to give us their address and contact information for the delivery for their VEX Starter kit.
  7. The Promotion is subject to available inventory and stock, including a limited allocation for the Promotion. Certain stock or inventory may not be made available for the Promotion.
  8. As a condition of the Promotion, Customer must provide their contact information and agrees to opt-in to receive marketing emails, subject to the terms of Our Privacy Policy.
  9. Except as expressly stated herein, including at Section 1 (Promotion), this Promotion may not be used in conjunction with any other Offer or promotion currently made available by VEX.
  10. The Promotion is available online only at and is not available at our physical stores or the stores of our distributors.
  11. Customer confirms they are a resident of New Zealand and currently in New Zealand at the time of any engagement in the Promotion
  12. Customer confirms they are 18 years or over and a current smoker or vaper. Customer confirms they have a valid identity document issued by a competent authority providing age verification, and that they will provide this to Us in accordance with our age verification policies and procedures and subject to the terms of Our Privacy Policy (“Age Verification”). Customer understands and agrees that if they fail to complete the Age Verification they will not be able to participate in the Promotion nor receive the Offer. Any Promotion of Offer is void where prohibited by applicable law or where the Customer is under 18.
  13. We reserve the right to scrutinise all Customer details and decline the Offer to any prospective customer or person in our sole discretion and without limitation.

 2. Miscellaneous

All personal data shared by You with Us in relation to this Promotion are held by Us subject to the terms of Our Privacy Policy made available at By participating in the Promotion you agree to the terms of Our Privacy Policy.

No refunds, returns or exchanges will be entertained except as required by applicable law.

With the exception of liability which cannot be limited or excluded by applicable law, We (including Our Affiliates, related companies and their and Our respective officers, agents and employees) exclude and limit all applicable liability, including for death, personal injury, loss or damage (including loss of opportunity and whether direct, indirect, special or consequential) suffered or incurred by any person (whether or not arising from any person's negligence) arising in any way out of or in connection with the Promotion or the Offer. Without limiting the aforesaid this shall include: a) theft, mail delivery failure, unauthorised access or third party interference; b) any technical difficulties or equipment malfunction (whether or not under Our control); c) any tax liability incurred by You including self-assessed tax liabilities; d) Your participation in or use of the Offer.

Customer indemnifies and will keep indemnified VEX against all loss and damage whatsoever suffered (including but not limited to indirect or consequential loss) by VEX arising out of any failure of the Customer to adhere to these Terms.

VEX electronic cigarettes may be hazardous to health and contain nicotine which is addictive. VEX electronic cigarettes are not suitable for use by: persons under the age of 18; persons who are allergic/sensitive to nicotine; pregnant or breast-feeding women; persons who should avoid using tobacco or nicotine products for medical reasons; or persons with an unstable heart condition, severe hypertension or diabetes. Keep VEX products out of reach of children.

These Terms, and any dispute or claim arising out of or in connection with it or its subject matter or formation shall be governed by, and construed in accordance with the laws of New Zealand.

Each party irrevocably agrees that the courts of Auckland, New Zealand, shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this Promotion and the Terms. 

We reserve the right to change, amend, withdraw or cancel this Promotion or these Terms at any time without notice and in our absolute and sole discretion.